Privacy Policy

RIAH Salon Inc.

Last updated: August 14, 2026

1. Introduction

Riah Salon (“Riah Salon,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you schedule an appointment, purchase products or services, contact us, sign up for communications, or otherwise interact with Riah Salon. This information may include: Name Phone number Email address Mailing address Appointment and service history Stylist preferences Information you provide regarding your hair, previous services, allergies, sensitivities, or other information relevant to providing salon services Payment and transaction information Communications you send to us Photographs or videos taken with your permission Marketing and communication preferences Our website or online booking system may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and cookies or similar technologies.

3. How We Use Your Information

We may use your information to: Schedule, confirm, modify, and manage appointments Send appointment confirmations and reminders Provide salon services and maintain client service records Process payments, deposits, refunds, and purchases Contact you regarding appointments, services, or your account Send promotional emails or text messages when permitted Respond to questions or customer service requests Improve our website, services, and client experience Maintain business and accounting records Prevent fraud or misuse of our services Comply with applicable legal requirements

4. Information Sharing

We may share personal information with service providers that assist us with operating our business, including booking systems, payment processors, website providers, communication services, professional advisors, and other vendors. We may also disclose information when reasonably necessary to: Comply with applicable laws, regulations, subpoenas, or court orders Protect the rights, safety, or property of Riah Salon, our clients, employees, or others Investigate suspected fraud or misuse Complete a business sale, merger, reorganization, or similar transaction Riah Salon does not sell personal information for monetary compensation

5. Cookies

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site, remember preferences, and improve our services. Third-party services used on our website may also collect information according to their own privacy policies. You can usually control or disable cookies through your browser settings, although doing so may affect certain website features.

6. Photographs and Social Media

With your permission, Riah Salon may photograph or record completed salon services for use on our website, social media accounts, advertising, educational materials, or other promotional purposes. If you do not want photographs or videos of you or your services used for promotional purposes, please let your stylist or a member of our staff know.

7. Text Messages and Email Communications

If you provide your mobile phone number or email address, we may use it to send appointment confirmations, reminders, salon communications, and, when you have agreed to receive them, promotional messages. You may unsubscribe from marketing emails by using the unsubscribe link included in the message. You may opt out of promotional text messages by replying STOP. Message and data rates may apply. Your consent to receive marketing text messages is not a condition of purchasing services from Riah Salon. Riah Salon does not sell or share SMS opt-in consent with third parties for their own marketing or promotional purposes. Information may be provided to service providers when necessary to deliver messages or operate our communication systems.

8. Online Booking and Third-Party Services

Riah Salon may use third-party companies to provide services such as online booking, appointment reminders, payment processing, email or text messaging, website hosting, analytics, and other business services. These providers may receive personal information necessary to perform services on our behalf and may maintain their own privacy policies and security practices. Payment card information may be processed directly by our payment processing or booking providers. Riah Salon does not necessarily receive or store your complete credit or debit card number.

9. Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate parental or guardian involvement.

10. Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact: Riah Salon Saint John, Indiana Phone: 219-365-6123 Email: [email protected] Website: www.riahsalon.com